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Intelisys

Resource | How to Sense a Salesforce Opportunity

Resource | How to Sense a Salesforce Opportunity

Intelisys partners: Learn how CCaaS & CRM integrations can boost your customers’ contact center operations.

Resource | Connecting the Dots With Five9 & Canpango

Resource | Connecting the Dots With Five9 & Canpango

Intelisys partners: Learn how CCaaS & CRM integrations can boost your customers’ contact center operations.

5 Customer Service Challenges and How to Solve Them Through Salesforce Service Cloud

5 Customer Service Challenges and How to Solve Them Through Salesforce Service Cloud

Empowering customer service agents is more critical than ever. These tips can help.

3 CCaaS Trends to Watch For In 2020

3 CCaaS Trends to Watch For In 2020

Canpango’s Intelisys Channel Manager, Jerad Tonn, is digging into three CCaaS trends to watch for in 2020.

It’s Time to Convert from Salesforce Classic to Salesforce Lightning Experience

It’s Time to Convert from Salesforce Classic to Salesforce Lightning Experience

The great Salesforce Lightning migration has begun. Don’t get left behind.

5 Ways A Successful Salesforce Implementation Facilitates Change Management

5 Ways A Successful Salesforce Implementation Facilitates Change Management

Learn how an effective Salesforce implementation can create a stronger worker experience (WX).

The 5 Pitfalls of a Salesforce Self-Implementation for SMBs

The 5 Pitfalls of a Salesforce Self-Implementation for SMBs

Learn how to recognize if your organization is experiencing these five major self-implementation pitfalls and the benefits of how a managed Salesforce Partner can help.

The Six Communication Methods that Will Boost Your CX

The Six Communication Methods that Will Boost Your CX

Learn how these six types of communication methods can best serve your customer journey.

5 Ways CRM Improves CX & Drives Growth

5 Ways CRM Improves CX & Drives Growth

Understanding the relationship between a well-configured CRM and great CX is the first step in knowing how to best utilize your CRM to support your CX strategy.

Customer Experience: Why CRM + CX = A Winning Strategy

Customer Experience: Why CRM + CX = A Winning Strategy

Canpango VP of Operations, Dennis Casey, discusses why focusing on customer experience versus customer service