SOLUTION DESIGN SERVICES

When Out-of-the-Box Doesn’t Cut It, Trust a Consulting Partner Capable of Building & Implementing the Missing Components

DON’T SETTLE FOR BUILT-IN FUNCTIONALITY.

The most important component to any consulting project is walking away with a solution built to drive results now and as your business grows. But if you’re stuck with inflexible platforms or basic features, your project’s outcome will act as a short-term patch rather than a goals-driven game changer.

With a global team of senior solutions engineers and developers, working with Canpango means never having to settle for less than the perfect solution. From tailored Salesforce integrations to fully custom development projects, we’re here to support your unique business needs from start to finish.

 

OUR SPECIALTIES

  • Integrations

    Have multiple tools or applications that your teams rely on? We’ll make them work together for ample results and ongoing success.

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  • Custom Development

    Need a specific feature or API engineered? Our world-class developers are prepared to make your software dreams come true.

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Don't Just Take Our Word For It

“When you’re planning to change the way the heart of your company beats, it can’t be done in one day and there is also a giant learning curve for every team involved. It helps when you have knowledgeable people that make you feel like you have a safety net to guide you through those changes and that’s exactly what Canpango made us feel like. They got us.”

Our Approach

Every company is different. Every project is different. But our proven consulting approach provides a stable framework for digging into each client’s exact needs and goals to build a solution focused on long-term results.

  • 1 | Discover
  • 2 | Design
  • 3 | Implement
  • 4 | Maintain

Laying the Groundwork for Success

At Canpango, we kick off every project with tailored discovery sessions. During these sessions, your consulting team will dig deep to understand your specific business needs, map business processes, nail down goals and future success metrics, define and document requirements and create a timeline for project completion. Discovery timing and duration is set based on the each project’s anticipated scope to ensure you’re not stuck in unnecessary meetings.

Key Discovery Considerations:

  • Who will serve as your consulting team’s primary contact and/or decision maker?
  • Who needs to be included on your internal project team to ensure your new solution or processes meet your needs?
  • How will you manage the upcoming changes for affected team members?

SOLUTIONS BUILT WITH YOU, FOR YOU

Once we’ve completed discovery, your consulting team will work directly with your key stakeholders to evaluate and select the right tools and technologies for the job. After each piece of the puzzle is identified, we’ll build your unique solution, guided by the challenges, goals and success metrics we identified together during discovery.

Key Design Considerations:

  • Do you have proprietary tools, legacy software or industry regulations that your solution needs to be built around?
  • What executive sign-off will be needed during design checkpoints?
  • What ancillary team members should be included throughout design to ensure end users are on board with the solution direction?

ALL SYSTEMS GO

After extensive design, testing and end user training, we’ll turn your new solution over to your team, complete with all of the tools and knowledge needed to drive significant, measurable results.

Key Implementation Considerations:

  • How much end user training does your team typically require for new solutions?
  • How will you collect end user feedback post-launch?
  • Beyond training, how will your internal project team help maximize user adoption?

SOLUTIONS & PARTNERSHIPS MADE TO LAST

Whether we go into your project with a multi-phase approach or come across additional needs after launch, keep your Canpango consultants in the loop so we can help work out kinks and continue to adapt your solution to meet your evolving needs. We’re happy to help with ongoing training or administrative services to ensure your users stay educated and your solution stays relevant.

Key Maintenance Considerations:

  • How will you plan/budget for small iterations to your new solution as needed?
  • Would it be helpful for your internal project team to schedule regular check-ins with your consulting partner post-launch? If so, how often?