Retail

Create Lifelong Customer Relationships.

Personalization is the key to creating unforgettable buying experiences. But without an in-depth understanding of who your shoppers are, how they engage with your brand and what channels they spend the most time on, your efforts may fall flat.

The right technology can create a world of opportunity for retailers to enhance customer interactions and elevate overall satisfaction. Canpango has supported countless clients in their efforts to achieve maximum customer acquisition and retention through highly tailored CRM solutions, robust multi-channel customer support options, transparent business insights and general process enhancements.

 

Recommended Retail Solutions

  • Salesforce Configuration & Implementation

    Whether you’re new to Salesforce or need to update your current org, we’re here to help streamline customer data storage, complete with the reports and dashboards you need to continually optimize your shopper experience.

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  • Pardot

    Arm your team with a powerful marketing automation platform to support automated and personalized customer communications.

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  • Marketing Cloud

    Drive engagement and customer loyalty through powerful multi-channel customer marketing campaigns.

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  • LiveMessage

    Interact with your customers through the channels they’re most active on, such as SMS and Facebook Messenger.

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  • Service Cloud

    Give your team the tools to interact and follow up with customers at every stage of the shopping journey through the world’s leading support application.

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  • Community Cloud

    Empower customers to answer their own questions and communicate with your business through a highly tailored self-service portal.

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  • Business Process Engineering

    Refine critical processes to better manage inventory, increase productivity and efficiency and enhance each customer’s experience.

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  • Marketing Services

    Transform the way your brand interacts with customers at every stage of the buying process to turn one-time shoppers into superfans.

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  • Integrations & Custom Development

    Connect your CRM with your POS or inventory management system for more productive, streamlined processes through a single source of truth.

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Don't Just Take Our Word For It

“Canpango is undoubtedly an expert in its field. They have been pivotal in the continued growth of our SEO results. Our organic search traffic has never been higher.”